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HOW LONG IS THE SHIPPING TIME?

Shipping Methods, Costs, and Delivery Times:

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Moreover, we offer a variety of shipping options to suit your needs:

Standard Shipping: FREE

Express Shipping: Starting at $4.99 

We offer the following shipping
options:

Country/Region: USA

Standard (Business Days) :7–9

Express (Business Days): 3–5

Country/Region: Canada

Standard (Business Days): 8–10

Express (Business Days): 5–7

Country/Region: Europe

Standard (Business Days): 12–14

Express (Business Days): 7–9

Country/Region: Australia

Standard (Business Days): 12–14

Express (Business Days): 6–8

Please note:
Delivery times may be extended during peak seasons such as Christmas or
Thanksgiving.

 

CAN I CANCEL MY ORDER?

You can cancel your order with no penalty! However, you must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, all you need to do is send us an email with the subject line "CANCEL."

I JUST PLACED AN ORDER; WHEN WILL IT SHIP?

Please allow 2-5 business days of processing and production time for your order to ship. 

WHAT IF MY ITEM ARRIVED DAMAGED?

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:

  • Your order number.
  • A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question, please feel free to contact us, and we will do our best to reply within 24 hours :) our contact email: SUPPORT@LWCOSTSHOP.COM

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have incorrectly misspelled or auto-filled your address, reply to your order confirmation email and give us the correct information. Please notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

HOW I CAN RETURN AN ITEM?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Support@lwcostshop.com

Couldn't find your answer?

We're here to assist you. If you didn’t find the information you need, feel free to contact us directly. Our team is always ready and eager to help!